Production Monitoring FAQ’s

  • How does your Fusion Factor scoring system work?

    Since our software creates benchmarks for every job you run around cycle time, parts/hr, and utilization, it creates an expectation of performance for how many parts you should be making when the job is running. It automatically takes into account common scenarios such as multiple jobs in a shift, rotating operations, jobs that end partway through a shift, etc.

    The software is then scoring you in real-time based on what % of that expected performance you have achieved using the “classic” grade school method of scoring. So if you are achieving at >= 98% of expected performance, that’s an A+, >= 93% is an A, >= 90% is an A-, and so on.

  • How does your software get the benchmark for cycle time? Does someone need to enter a benchmark for every job?

    This is one of the things that makes us unique – we don’t require operator input for anything. Our software automatically figures out benchmarks for cycle time, parts/hr and utilization just by doing statistical analysis on the data coming from your machines.

  • What’s involved in getting the system setup?

    We typically just need WiFi network information and can take it from there. We plug a device into your CNC machines which sits on the WiFi network and is collecting real-time data.

  • How many users does your licensing include?

    Our pricing is per machine per year, not per user. You can have as many user accounts as you’d like.

  • Can this data integrate with my ERP system?

    It certainly can, although the vast majority of our customers choose to run us as a standalone system because of the value of our information and the quality of our user interface. If you are looking for deeper insights from your ERP system, you should consider our Digital Gemba Board 🙂

  • Digital GEMBA FAQ’s

  • How does this get the data to populate the Digital Gemba Board?

    Part of our Digital Gemba Board product includes our Gemba Connector – a simple piece of software that connects to your ERP database to feed information into our system.

  • Which ERP systems do you support?

    We currently support ShopTech E2, JobBoss and GlobalShop. Have something different? We’re more than happy to work with you!

  • How do I display my digital GEMBA board?

    The solution includes everything you will need to broadcast the GEMBA Board on a smart TV. TV’s can be placed in both office areas and on the factory floor for interaction by all team members. Our Digital GEMBA Board is designed to be a real time interactive experience. 

  • Condition Monitoring FAQ’s

  • What kind of conditions can I monitor?

    In addition to the alarms available from your machines themselves, you can monitor any environmental condition of your choosing. Common applications include temperatures, pressures, and vibrations.

  • Which sensor types do you support?

    We work with any brand of sensors that supports IO-Link. This includes the most common industrial brands such as Baluff and IFM.

  • How do I get alerted when something is outside of acceptable parameters?

    We support text and e-mail alerting. Additionally, our software automatically determines reasonable statistical ranges for any condition on a per machine and per job basis. This means we know acceptable ranges of tool loads, vibrations, etc. on each job you run, and are able to guardband those to detect outliers and alert you accordingly.